Department of Information Technology

Quality

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Process Management Handbook

2025–2026

  • Internal Evaluation Report of Information Technology Department 2025
  • 2025 Activity and Evaluation Report
  • Information Technology Department Action Plan 2025

2024–2025

  • Internal Evaluation Report of Information Technology Department 2024
  • Information Technology Department Action Plan 2024
  • Strategic Plan 2020–2024 – IT Evaluation Table 2023
  • RA-303 IT Process Risk Analysis – 2024
  • FR-407 Process Performance Monitoring Form – Information Technology Department

Laws and Regulations

  • Personal Data Protection Law
  • Maltepe University IT and System Security Directive

Policies

  • Maltepe University Personal Data Protection and Processing Policy
  • PO-011 Information Security Policy
  • PO-015 Information Security Management System Scope and Policies
  • Personal Data Protection Law

Links for Personal Data Protection:

  • Click here for Personal Data Protection and Processing Policy
  • Click here for Application Information to the Data Controller under the Personal Data Protection Law
  • Click here for the Communiqué on Procedures and Principles for Fulfilling the Disclosure Obligation
  • Click here for the Personal Data Protection Law Related Person Application Form
  • Click here for Exercising Rights under the Personal Data Protection Law
  • Click here for the Communiqué on Procedures and Principles for Application to the Data Controller
  • Click here for Law No. 6698 on Personal Data Protection

Procedures

  • PR-029 IT Department Procedure

Processes

  • PS-303 IT Services Process

Workflows

  • İA-057 IT Software Unit Workflow
  • İA-076 IT Technical Support Unit Workflow
  • İA-077 Web Design Unit Workflow
  • İA-074 System Unit Workflow
  • İA-075 Network Unit Workflow

Job Descriptions

  • iT-048 IT Department Head Job Description
  • iT-141 IT Project Coordinator Job Description
  • iT-049 IT Network (Ag) Officer Job Description
  • iT-050 IT Software Group Manager Job Description
  • iT-051 IT Software Development Specialist Job Description
  • iT-052 IT System Officer Job Description
  • iT-053 IT Web Designer Job Description
  • iT-054 IT Maintenance and User Support Job Description

Surveys

  • AN-001 Academic Staff Satisfaction Survey
  • AN-002 Administrative Staff Satisfaction Survey
  • AN-003 Student Satisfaction Survey
  • AN-010 External Stakeholder Analysis Survey

Organizational Chart

  • OŞ-019 IT Department Organizational Chart

Minutes & Reports

  • TU-020 Equipment Delivery Report
  • TU-021 IT Handover Report
  • TU-025 Document Delivery Report
  • TU-006 Work Accident Report

Lists

  • LS-031 Approved IT Supplier List
  • LS-026 Stakeholder List

Certificates

(Certificates list can be added here as needed)

 

 

 

Düşüncede Özgür, Eğitimde Çağdaş, Bilimde Evrensel

Marmara Eğitim Köyü, Büyükbakkalköy Mah. Büyükbakkalköy Yolu Sk. No:39 34857 Maltepe / İSTANBUL Kep Adresimiz: [email protected]

[email protected]