Process Management Handbook
2025–2026
- Internal Evaluation Report of Information Technology Department 2025
- 2025 Activity and Evaluation Report
- Information Technology Department Action Plan 2025
2024–2025
- Internal Evaluation Report of Information Technology Department 2024
- Information Technology Department Action Plan 2024
- Strategic Plan 2020–2024 – IT Evaluation Table 2023
- RA-303 IT Process Risk Analysis – 2024
- FR-407 Process Performance Monitoring Form – Information Technology Department
Laws and Regulations
- Personal Data Protection Law
- Maltepe University IT and System Security Directive
Policies
- Maltepe University Personal Data Protection and Processing Policy
- PO-011 Information Security Policy
- PO-015 Information Security Management System Scope and Policies
- Personal Data Protection Law
Links for Personal Data Protection:
- Click here for Personal Data Protection and Processing Policy
- Click here for Application Information to the Data Controller under the Personal Data Protection Law
- Click here for the Communiqué on Procedures and Principles for Fulfilling the Disclosure Obligation
- Click here for the Personal Data Protection Law Related Person Application Form
- Click here for Exercising Rights under the Personal Data Protection Law
- Click here for the Communiqué on Procedures and Principles for Application to the Data Controller
- Click here for Law No. 6698 on Personal Data Protection
Procedures
- PR-029 IT Department Procedure
Processes
- PS-303 IT Services Process
Workflows
- İA-057 IT Software Unit Workflow
- İA-076 IT Technical Support Unit Workflow
- İA-077 Web Design Unit Workflow
- İA-074 System Unit Workflow
- İA-075 Network Unit Workflow
Job Descriptions
- iT-048 IT Department Head Job Description
- iT-141 IT Project Coordinator Job Description
- iT-049 IT Network (Ag) Officer Job Description
- iT-050 IT Software Group Manager Job Description
- iT-051 IT Software Development Specialist Job Description
- iT-052 IT System Officer Job Description
- iT-053 IT Web Designer Job Description
- iT-054 IT Maintenance and User Support Job Description
Surveys
- AN-001 Academic Staff Satisfaction Survey
- AN-002 Administrative Staff Satisfaction Survey
- AN-003 Student Satisfaction Survey
- AN-010 External Stakeholder Analysis Survey
Organizational Chart
- OŞ-019 IT Department Organizational Chart
Minutes & Reports
- TU-020 Equipment Delivery Report
- TU-021 IT Handover Report
- TU-025 Document Delivery Report
- TU-006 Work Accident Report
Lists
- LS-031 Approved IT Supplier List
- LS-026 Stakeholder List
Certificates
(Certificates list can be added here as needed)


Düşüncede Özgür, Eğitimde Çağdaş, Bilimde Evrensel
Marmara Eğitim Köyü, Büyükbakkalköy Mah. Büyükbakkalköy Yolu Sk. No:39 34857 Maltepe / İSTANBUL Kep Adresimiz: [email protected]
